Dining Room Manager

Must be a talented restaurant professional who has a true passion for and understanding of how to make a unique, memorable experience for our guests.
Must be passionate about food and beverage and dedicated to providing unparalleled hospitality to all of our guests.
Must have 2-3 years prior fine dining management experience in a property with comparable volume and/or seating capacity.
Must be able to work weekends and all major holidays.
Must have extensive knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Working knowledge of computers and POS systems
Ability to motivate and maintain enthusiasm and quality standards while building a cohesive team.
Be self-directed and self-motivated

Create a floor plan for each meal period, adhering to guest service guidelines to ensure that each server is in an appropriate station relative to anticipated customer volume and their skill level.
Ensure efficient operation of the dining room during meal periods.
Conduct daily team briefing to review additions as well as any other pertinent information.
Ensure employee adherence to proper grooming and service standards.
Regulate proper climate control, lighting and music level throughout the dining room and bar.
Greet and seat guests, following station rotation guidelines.
Begin closing stations as customer volume decreases, delegating side work including proper pre-setting of tables for the next meal period.
Actively observe service standards and techniques of dining room personnel, to include hosts, buspeople, waitstaff and expediters during the meal period providing direction, constructive criticism and praise.
Review daily sales and prepare dining room reconciliation. Cash out servers and allocate tips in accordance with guidelines.
Investigate and resolve food quality and service inquiries responding accordingly

Pay Rate: Salary commensurate with experience

William Penn Inn - Since 1714