Dining Room Manager
Requirements:
- Must be a talented restaurant professional who has a true passion for and understanding of how to make a unique, memorable experience for our guests.
- Must be passionate about food and beverage and dedicated to providing unparalleled hospitality to all of our guests.
- Must have 2-3 years prior fine dining management experience in a property with comparable volume and/or seating capacity.
- Must be able to work weekends and all major holidays.
- Must have extensive knowledge of food and beverage preparation, service standards, guest relations and etiquette.
- Working knowledge of computers and POS systems
- Ability to motivate and maintain enthusiasm and quality standards while building a cohesive team.
- Be self-directed and self-motivated
Essential Functions:
- Create a floor plan for each meal period, adhering to guest service guidelines to ensure that each server is in an appropriate station relative to anticipated customer volume and their skill level.
- Ensure efficient operation of the dining room during meal periods.
- Conduct daily team briefing to review additions as well as any other pertinent information.
- Ensure employee adherence to proper grooming and service standards.
- Regulate proper climate control, lighting and music level throughout the dining room and bar.
- Greet and seat guests, following station rotation guidelines.
- Begin closing stations as customer volume decreases, delegating side work including proper pre-setting of tables for the next meal period.
- Actively observe service standards and techniques of dining room personnel, to include hosts, buspeople, waitstaff and expediters during the meal period providing direction, constructive criticism and praise.
- Review daily sales and prepare dining room reconciliation. Cash out servers and allocate tips in accordance with guidelines.
- Investigate and resolve food quality and service inquiries responding accordingly
Pay Rate: Salary commensurate with experience
Full Time Benefits include:
- Medical, vision and dental Insurance
- Paid vacation
- Participation in 401k plan
- Uniforms
- 20% Employee Discount